Terms and Conditions

Important information about our service operations, compliance, and business practices

Licensing

• What type of license(s) are required to operate in each target market?

• Which government entities regulate online travel services in each jurisdiction?

• What certifications are mandatory to be compliant with immigration laws?

• Do we need local business registrations in each country we operate in?

• Are there industry-specific licenses (e.g., travel, legal, or immigration services)?

• How often do licenses/permits need to be renewed?

• What are the penalties for non-compliance with licensing laws?

Legal Structure

• What is the most tax-efficient legal structure (LLC, C-Corp, etc.)?

• In which jurisdiction should the business be incorporated?

• Will we need subsidiaries in different markets to operate legally?

• What intellectual property protections (trademarks, copyrights) are required?

• What legal partnerships (law firms, immigration specialists) do we need?

• What terms & conditions and disclaimers are required to limit liability?

• What contracts are necessary for vendors, freelancers, and partners?

• What legal documents are required from AdWords to be able to promote on their platform?

Financials & Budgeting

• What is the projected revenue for year 1, year 3, and year 5?

• What is the projected gross margin and net margin?

• What are the fixed vs variable costs in operations?

• What is the estimated break-even point?

• What percentage of the budget will go to marketing, tech, and operations?

• What are the funding requirements to launch and sustain growth?

• What reserves do we need for refunds, disputes, or unexpected regulatory costs?

Opportunity & Potential

• What is the global market size for online travel services?

• What is the projected CAGR (compound annual growth rate) of the sector?

• Which regions have the fastest-growing demand for online travel services?

• What underserved segments of the market can we capture?

• What strategic partnerships (travel agencies, airlines, universities) can expand reach?

• What is the long-term potential for diversification (residency, work permits, citizenship services)?

• Can technology adoption (AI, automation) create a defensible moat?

• What exit opportunities (acquisition, IPO, merger) are possible in 5–10 years?

Risks & Challenges

• What are the possible risks related to fraudulent documentation?

• How do we mitigate risks of delays or rejections by consulates?

• What happens if Google changes its policy and stops all the ads, similar to SEO, and even promoting might not be 100% legal?

• What legal liabilities could arise from incorrect applications?

• What regulatory changes could impact business continuity?

• How do we handle reputational risk from negative reviews or disputes?

• What operational risks (scaling issues, outages, staff errors) exist?

• What competitive risks could arise from established players?

• What financial risks (currency fluctuations, high chargebacks) could impact profitability?

Data Protection & Security

• How do we encrypt sensitive customer data (passport scans, IDs)?

• Which global data protection regulations (GDPR, CCPA, PCI DSS) apply?

• What multi-factor authentication and access control policies are in place?

• How are data storage and transmission secured (TLS, end-to-end encryption)?

• What regular penetration tests and audits will be performed?

• Do we need a DPO (Data Protection Officer) to ensure compliance?

• How do we train staff on handling sensitive data securely?

• What incident response plan is in place for data breaches?

• How long will we retain customer data, and what is the deletion policy?

• How do we ensure secure third-party integrations (payment gateways, CRM)?

Last updated: January 2025. For questions about these terms, please contact us at support@etourist.com